MTG Is Advancing Development of Litigant Portals

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This June, the Institute for the Advancement of the American Legal System announced the Court Compass Project to Benefit Self-Represented Litigants. This project seeks to develop a compendium and analysis of court-offered solutions for self-represented litigants, along with maturity models to guide the development of integrated solutions in courts nationwide. The goal is to provide insight and guidance to court systems as they develop online portals designed for litigants who choose to represent themselves in legal proceedings. As part of the effort, the project has compiled research on the portal services currently available and in development, so that courts can learn from one another to develop solutions for these litigants. A wide range of services is available, including like self-help content, video libraries, mobile apps, e-filing and smart forms, live chat and text messaging, online dispute resolution and online legal advice, and scheduling tools.

Courts are often challenged to make the most effective use of these tools, because it is difficult to integrate tools developed by a variety of sources. MTG is a participant on the OASIS Litigant Portal Technical Committee, which is currently working to develop technical standards that would assist with interoperability of solutions created by different sources. Within the next 9 to 12 months, the committee should have standards developed that will aid the courts as they seek to create effective, flexible, and cost-efficient litigant portals.

MTG Conducts Court Component Model Research

The Joint Technology Committee (JTC) has recently drafted an application component model for courts. This was drafted in Phase 2 of its NextGen Court Technology Standards initiative. MTG is leveraging and validating this work through industry research on court applications in the context of the Next-Generation Court Technology Standards Application Component Model.

The research will produce a first-of-its-kind catalog of court technology solutions, categorized by this component model. This analysis will provide insights to the JTC on the effectiveness of the current draft of the component model. It will also be used to inform and scope integration standard development efforts for emerging technologies such as litigant portals, on-line dispute resolution, and case triage. Initial survey work began in December 2016. Results will be presented at the Court Industry Summit in Princeton New Jersey on April 19, 2017.

NextGen Court Technology Standards is a strategic initiative of the JTC which represents the Conference of State Court Administrators (COSCA), the National Association for court Management (NACM), and the National Center for State Courts (NCSC). The initiative was funded through a grant from the State Justice Institute (SJI). The products produced in Phase 1 of the project – the Court Business Capability Model and the Court Business Process Model – were approved by the JTC and can be accessed at JTC Court Technology Standards