Bob Kaelin Presents at IACP Technology Conference 2018
MTG Senior Partner Bob Kaelin conducted a workshop at the 2018 technology conference of the International Association of Chiefs of Police (IACP). The workshop, Taming the Technology Dragon, was designed to help organization leaders understand the broad array of technologies available to law enforcement organizations, as well as the resources needed to sustain them. A key focus was anticipating costs and staffing demanded by these complex systems. Leadership needs and alignment of leadership development with technology efforts were also discussed, and the essential tools were highlighted. The conference ran from May 21 to 23 in Providence, Rhode Island. For further information on the Technology Conference, see the IACP Technology Conference website.
This June, the Institute for the Advancement of the American Legal System announced the Court Compass Project to Benefit Self-Represented Litigants. This project seeks to develop a compendium and analysis of court-offered solutions for self-represented litigants, along with maturity models to guide the development of integrated solutions in courts nationwide. The goal is to provide insight and guidance to court systems as they develop online portals designed for litigants who choose to represent themselves in legal proceedings. As part of the effort, the project has compiled research on the portal services currently available and in development, so that courts can learn from one another to develop solutions for these litigants. A wide range of services is available, including like self-help content, video libraries, mobile apps, e-filing and smart forms, live chat and text messaging, online dispute resolution and online legal advice, and scheduling tools.
Courts are often challenged to make the most effective use of these tools, because it is difficult to integrate tools developed by a variety of sources. MTG is a participant on the OASIS Litigant Portal Technical Committee, which is currently working to develop technical standards that would assist with interoperability of solutions created by different sources. Within the next 9 to 12 months, the committee should have standards developed that will aid the courts as they seek to create effective, flexible, and cost-efficient litigant portals.
As part of the National Center for State Courts, Joint Technology Committee’s (JTC’s) NextGen Court Technology Standards initiative, MTG recently launched an outreach effort that engages technology providers to the courts. That outreach includes a survey that will be used to accomplish the following:
- Validate and refine the draft list of components.
- Inform the next steps in the Next-Generation Technology Standards initiative.
- Build an industry directory that is organized using a shared taxonomy.
If you are a technology provider to the courts and have not received or taken this survey yet, please do so. You can access the survey here. By participating, you will have the opportunity to weigh in and help shape this important initiative.
One of the thoughts behind the outreach is to solicit guidance relative to each of the following questions:
- What components apply, and which are relevant to the providers and the consumers of court technology?
- Which components are currently in the greatest demand, and which are available?
- Which components may benefit most quickly from new investment into standards development so that components will talk to each other?
To help answer these questions, the outreach is planned to expand to the courts in the near future.
The Joint Technology Committee (JTC) has recently drafted an application component model for courts. This was drafted in Phase 2 of its NextGen Court Technology Standards initiative. MTG is leveraging and validating this work through industry research on court applications in the context of the Next-Generation Court Technology Standards Application Component Model.
The research will produce a first-of-its-kind catalog of court technology solutions, categorized by this component model. This analysis will provide insights to the JTC on the effectiveness of the current draft of the component model. It will also be used to inform and scope integration standard development efforts for emerging technologies such as litigant portals, on-line dispute resolution, and case triage. Initial survey work began in December 2016. Results will be presented at the Court Industry Summit in Princeton New Jersey on April 19, 2017.
NextGen Court Technology Standards is a strategic initiative of the JTC which represents the Conference of State Court Administrators (COSCA), the National Association for court Management (NACM), and the National Center for State Courts (NCSC). The initiative was funded through a grant from the State Justice Institute (SJI). The products produced in Phase 1 of the project – the Court Business Capability Model and the Court Business Process Model – were approved by the JTC and can be accessed at JTC Court Technology Standards